5 Ways To Increase Knowledge Sharing In Your Organization 1. Nothing has the power to bring folks together like coffee does, and having multiple coffee stations throughout the office will encourage people to speak to co-workers they may not usually interact with while they wait on their pour-over to brew at a glacial pace. Knowledge sharing can bring endless benefits to your company. to track processes. In organizations both large and small, knowledge sharing and communication can be slow. But there are some timel... A knowledge base is crucial for your growth strategy. This provides you with the knowledge to decide which processes to keep and what you’ll do differently next time. As a result, you lose the valuable skill set and knowledge that you hired them for! As corporate organizations get more digital and employees have access to a ton of information, the concept of knowledge sharing becomes critical.. Not only is knowledge sharing important for the internal communication between executives and employees, but to develop a more unified and engaged workforce. It is mandatory to procure user consent prior to running these cookies on your website. The core team has an opportunity to talk about what happened, and other teams can then use this experience right away. Of course it does, and with a knowledge base, you have facility to do just that. A cloud-based knowledge sharing platform also allows team members to collaborate, share ideas, and stay aligned around the same information even when they’re not working in the same office. Here are a few suggestion to ensure that everyone’s voice is heard: Emphasize that every single team member has something valuable to share, and that can be accomplished in many different ways. Knowledge hoarding causes distrust amongst your team, kills any efforts being made to increase collaboration, and costs your company valuable time and money. We'll assume you're ok with this, but you can opt-out if you wish. Why Knowledge Sharing is Important This website uses cookies to improve your experience while you navigate through the website. Design your office space to be conducive to conversation.. Encourage alternative methods of sharing Understand that not everyone in your organization may be equally comfortable creating written documents or tutorials, or using collaboration tools, but that doesn’t mean they don’t have knowledge to share. In a nutshell: A peer assist is the coming together of a team working on an activity or project to share knowledge and insights, improving the skills of all involved. Do you spend an inordinate amount of time searching through Dropbox or a mess of Google Docs for a piece of content? A great way to make a person feel that their input is not valued is to never ask for it. 1. To this end, you could suggest that employees company-wide meet online monthly or weekly in order to share knowledge. We also use third-party cookies that help us analyze and understand how you use this website. The practice is embedded into our culture. There are many options available, and it is important to find the one that’s right for you. Social messengers like WhatsApp and Telegram help record informal discussions at workplaces. Many companies fall flat when it comes to knowledge sharing and management. situations for knowledge transfer and knowledge capture. People have different gifts. Foster a culture of sharing in your organization to prevent organizational knowledge ending up in silos. Typically, coaching has much shorter time-frames than in mentoring, so the learning goals are usually determined in advance. [3] Sounds pretty good, right? Benefits of Knowledge Sharing. Particularly for knowledge sharing: The facilitator’s mandate is to guide the various activities and discussions throughout the event. The 8 Steps of a Successful Change Management Process. Things like closely packed, uncomfortable seating and high dividers between spaces should act as a model of what NOT to do in your office space. With a knowledge sharing asset working alongside these contributory methods, you’ll be able to tap into the wealth of internal knowledge within your business. Doesn’t it make better sense to evaluate throughout the project? Of course, this setup is sometimes necessary, but if you have multiple conference rooms, try setting one or two up in a less formal way. Whether the organization has a flat or hierarchical structure, encouraging teamwork and workplace collaboration helps in effective knowledge sharing and management. Empower support agents with knowledge so they can be more productive and offer exceptional customer service. Coaching focuses on concrete issues, such as managing more effectively, speaking more articulately, and learning how to think strategically. This year Document360 got selected to be a part of the Mayor's International Business Progr... Get full access to the Document360 platform. Choose another team member (who is not the new hire’s superior) that exemplifies knowledge sharing and collaboration and allow the new hire to shadow them for a day or two as they work. Encourage various forms of knowledge sharing.. Get ready, because it’s about to … Whatever way you decide to reward employees for knowledge sharing, having an incentive is sure to kickstart some next-level collaboration and get the creative juices flowing. When individuals struggle to access information they need to perform their jobs to the best of their abilities, your company’s bottom line suffers. Share and search for any type of content, and crowdsource across teams, departments, or your whole company. Explicit Knowledge Sharing and IT. Whether you reserve an hour each week for everyone to sit down and write something or set a monthly quota of content contribution, this strategy will ensure that valuable knowledge is being shared and documented, so that it can be revisited again and again. The formal use of peer assists as a management tool was pioneered by British Petroleum to help their team learn from the experiences of others before they embarked on an activity or project. When you have a lot of information changing hands, it’s easy for important details to get missed in the transfer process. Mentoring offers unique opportunities to share guidance, cultural knowledge, and skills. Competent journalists and politicians have mastered this fundamental source of sharing knowledge to shape identity and organisational structure. Although you may not have thought of it this way, training and employee on-boarding are part of an organization’s knowledge-sharing process. However, new hires often spend weeks, or even months, feeling too nervous to contribute their ideas in a group setting. In meetings, everyone can share their information and ask questions. This is a relationship oriented way of building knowledge. Picture the scene: You finish a project, then study it to determine what went right and what went wrong. The right technology is key: making sure you have a functioning knowledge sharing platform, and that all employees understand its purposes and values. The point is to change up the scene. On the other hand, constant knowledge sharing brings seemingly endless benefits to organizations. KNOWLEDGE SHARING METHODS 3 •Peer Assist 5 •After Action Review 6 •Storytelling 7 •Mentoring 8 •Coaching 8 KNOWLEDGE SHARING MEETINGS 9 •Communities of Practice (Networks) 11 •Forums and Meetings 12 •Workshops,Training and Seminars 13 •Knowledge Fairs 14 TOOLS AVAILABLE THROUGH ENTRE NOUS 15 •Extranets 17 • Expertise Locator Systems 18 Coaching is much more structured and focuses on specific objectives within a set period of time – it’s mainly concerned with performance and the development of certain skills. Valuing questions, ideation sessions, and free association. This is not something many consider when making efforts to... 2. : Who says conference rooms have to consist of one large table that demands everyone sit in a nice, neat, rectangle? While it sounds spiteful, it’s actually more common than you might think, and it is a massive detriment to productivity for any organization experiencing it. Knowledge base software like Document360 can provide a responsive knowledge base tool across all devices – desktop, tablet, and mobile. 2. context and type of knowledge – can be used when an individual, team, or organization has a specific type of knowledge to be transferred. They may include a wide range of functions, … Here are a few suggestions to get your new hires contributing and collaborating on the first day: Last but not least, is selecting a knowledge sharing platform. Encouraging social interactions and peer-to-peer co-operation in problem-solving situations. For those employees who flourish in face-to-face situations, set aside a meeting time to bounce ideas off of each other on a weekly or bi-monthly basis. brings seemingly endless benefits to organizations. Five steps outline a practical way to share best practices to help organizations learn from their successes and improve their programs. Knowledge exists and is shared at different levels in organizations. For those of you who are unfamiliar, knowledge hoarding occurs when an individual possesses knowledge that would be beneficial to their team members but either refuses to share it or makes it difficult to access. During a peer assist, your team comes together to share experiences, insights, and knowledge to identify problems, challenges, and ‘wins’. The practice is embedded into our culture. Or use collaboration tools that make sharing and retrieving organizational knowledge easy. Set up several coffee stations throughout the office, and not just in the kitchens. Us analyze and understand how you use this website uses cookies to improve your experience while you navigate through website... Several coffee stations throughout the office, and designed to promote social and circular business knowledge and information team. Encourage collective learning and develop networks across the team to encourage collective learning and develop networks the. 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